How secure is AgExpert?

Security is a top priority. AgExpert uses the latest in security technology with the Microsoft Azure cloud computing platform.

What does that really mean?

Think of the web-based platform like a vault at a bank, and your old desktop platform as a lockbox in your house. The bank has state-of-the-art practices to protect your valuables (data); they own the liability. With the lockbox, you own the liability. 

If FCC owns the liability, does that mean FCC owns the data?

No, FCC does not own the data. You are the owner of your data. You’ll be able to grant access and share the data with whoever you choose. FCC will aggregate the data anonymously in accordance with our privacy and security policies.

• Privacy Policy
• Security Policy

What does this mean for AgExpert Analyst?

We’ll continue to provide two AgExpert Analyst updates each year, in January and July. These will mainly be payroll compliance updates.

Will I be able to use the new software on my MacBook?

Yes, you will have access to your data anywhere, anytime, from any device. You just need a secure internet connection.

How do I make backups? Where is my data stored?

You won't need backups anymore, we'll make sure that your data is safe and accessible from our secure servers when you need it.

How can I send my data to my accountant?

To share your data with your accountant or specific advisors, you must send an invitation to them to access your data, and they must also have a AgExpert.ca account. You can cancel the sharing of your data at any time by revoking their permission.

Will I be able to migrate my office data to the cloud immediately?

Yes, you can use the migration tool to import your desktop software data into AgExpert.

Will there be a mobile application?

Yes, there will be a mobile application, its development has not started yet, but since we're online, you will be able to use the browser on your mobile device to access the software.

Will you be adding new features?

Yes, we are continually releasing new features.

Does AgExpert Accounting support multiple users?

You can have multiple users working on the same data. The account will have to be shared by its owner, who will need to have a Premium subscription. Each user should have their own Basic subscription to access the shared data.

Questions?  

Get answers and share your comments with other software users on our Discussion Boards or search the Knowledge Base. FCC AgExpert support staff is always just a click, email or call away (1-800-667-7893).

Last updated on November 26, 2019 by FCC AgExpert