Watch and learn with our How-to videos on YouTube

Watch and learn with our How-to videos on YouTube

Watch and learn. It’s a phrase we’ve all heard since childhood, and with good reason – it’s one of the best ways to understand new things.

That’s why YouTube rocks.

Through online resources like YouTube, we’re able to showcase our How-to video series to help you learn different aspects of our software, customer care plans, our apps and any related questions. Best of all, you can watch and see exactly what you’re looking for.

One of our most popular learning tools – our Getting Started webinars – will also be posted to YouTube. It’s a great way to show you how to begin using and navigating your way through our software.

So grab a drink, a snack and subscribe to our YouTube channel, and watch:

• How-to videos
• Software release videos
• Software and application overview videos
• Recorded webinars

One more thing – if you have a great video idea, let us know. Be sure to leave a comment on this blog post. We love hearing from you. Your feedback gives us ideas for new videos. Check back often as we add more videos throughout the year.

Questions? Get answers and share your comments with other software users on our Discussion Boards or search the Knowledge Base. Plus you can always contact our FCC Management Software support staff.

Click-to-Chat is here

Click-to-Chat is here

Are you a no-frills minimalist, or do you like to take advantage of upgrades and get the most for your money type of person? If you like technology and little extras that improve efficiency to help you work better, then you’re going to love our new feature: Click-to-Chat.

Click-to-Chat is an online chat program that lets you communicate with FCC Management Software support, kind of like texting or instant messaging. So if you’re on your computer and have a problem – and want answers, simply type your question and someone from customer care will reply.

Click-to-Chat is exclusive to Premium care subscribers. At the beginning of the Click-to-Chat session, you’ll be asked to provide your phone number to validate that you actually qualify for this new feature.

Sound good to you? Then maybe it’s time you switched to a Premium customer care plan. To upgrade, call 1-800-667-7893.

Questions? Get answers and share your comments with other software users on our Discussion Boards or search the Knowledge Base. Plus, our FCC Management Software support staff is always just a click away.

Celebrating one year with you

Celebrating one year with you

What a difference a year makes. Since going live one year ago, look how you’ve helped your FCC Management Software Community grow:

• 288 posted articles
• 258 posts on the discussion boards (33 French)
• 130,000 page views since launching our site
• 1,000 visitors per month (Peak traffic season is January to April)

Thanks to all of you, your community is alive and well. You’ve been able to search and ask questions, find answers and connect with others. And we’re just getting started.

Watch for even more features coming soon, including:

• Step-by-step tutorials and training webinars being added to the Knowledge Base to show you how to perform different functions.  
• We’re also exploring other ways to provide faster and more immediate support.

Stay tuned – we’re just getting better with age.

Welcome to the FCC AgExpert Community

Welcome to the FCC AgExpert Community

This is your place to ask questions, get answers and connect with FCC AgExpert customers. You can also search for the info you need.

Blog

Check back here for important messages and updates. You will find relevant and valuable information, tips to better manage your operation and you will learn how to solve common support problems.

Discussion Board

Ask a question and get answers from other FCC AgExpert users. Or answer their questions. It’s a two-way street where you can search by software or topic, make suggestions and get (and share) the information you want. In this open environment, there’s only one rule: be respectful to your fellow Community members.

Knowledge Base

Save time and skip the call to customer support. The Knowledge Base is your hub for almost all the info you need to start up and get the most from your FCC AgExpert. Search by topic and find answers to frequently asked questions.

This Online Community is all about you. Use as much or as little as you’d like. We recommend you click around and get to know the features and the people in your Community.

Rules of Engagement

Rules of Engagement

According to our terms of use, we will not accept content that is:

• abusive, defamatory or obscene
• fraudulent, deceptive or misleading
• in violation of any intellectual property right of another
• in violation of any law or regulation
• otherwise offensive
• off topic
• selling or promoting a specific product or service

Posts will appear in the language in which they were submitted. 
We’ll never share your email address or use it for unrelated correspondence.